Web Design for Clients
Your Site Requirements
The client is responsible for gathering and presenting proper documentation and images to be used for the site. It is best to have these ready prior to meeting with the designer. If you don't have these ready at the time of your consultation, you should have them ready and deliverable no more than 48 hours later. Delays in getting the proper information to the designer could produce delays in the actual completion of the website.
When preparing for design of your website you must consider the following:
- How will the site be used?
- Will there be a need to download forms or files?
- How many images do I need?
- What types of services or items am I trying to advertise?
- Will new customers understand the scope of my business?
- Did we properly state the legal terms for use of our website information?
Images and Content
Images must be given to the designer before actual construction of your website can occur. You will need to present any photos, logos, designs, diagrams, forms, and illustrations that will be used. These are critical to set-up the proper floor plan of the design. It also allows a visual inspection and provides the designer to explain how and where the images can or may be used throughout the site during your initial consultation.
There is an extra cost if you request us to do manipulation or modification of the images to be used. There is also an added fee for adding copyright or watermarking to certain images. Please be aware of these charges and verify them before assuming that no charges will be incurred. Your final bill will show any adjustments and fees for such.
Once you have spoken to the designer you will be asked to make a deposit and hand over any images and documentation that will be used for the website. You will have a chance to see one draft copy before making final approval of the proofs.
Domains and Hosting
It is the client's responsibility to make arrangements for choosing domains and hosting options. Selection or a site name, domain registry and host site are critical to have your website up and running on the Internet. Failure to provide this information to the designer could cause a delay in having your site running and operational.
Although the designer may seem like he is proficient and able to produce a website design and concept, do not assume that the designer is obligated to register your domain or choose a host for you. Depending on the experience and ability, your designer may be able to help you carefully choose a domain and might even explain how to set-up and run the website. There is usually an added fee for doing this since it is considered as a technical service not related to design of your site.
Marketing and Usage
A website is a business investment and as such you should consider how it can best be applied to your current advertising strategies and group marketing. Consider telling clients, employees and businesses contacts about your site as soon as possible. Adding the website address to business cards and letterhead is also a recommendation. Depending on the size of your group or office budget you may find ways to explain to your employees the fundamental usage and control of the site's layout. You could request the website be used as the homepage feature on all business computers.
Responsibilities and Obligations
When signing your agreement notice you are acknowledging that you are obligated to abide by the rules set forth in the agreement. This verifies that you have read and understood all of the information presented to you. Failure to keep your commitment or loss of interest on your part could result in serious delays or even cancellation of your agreement notice as set forth by the designer.
When contacting the designer to make any minor changes or additions you must also provide a written and signed documentation of these items. It can also serve as a legal reference in the event either party does not agree that changes were or were not to be made. Consult your designer as soon as possible if there are critical changes to be made. This will allow the designer an opportunity to halt production of initial designs before making the necessary changes.
Critical change requests usually cost additional fees once the design has been started. You may have been given a choice of paying an additional up-front fee if requesting more than one draft or style of the concept design. Once the proof copy is approved, any and all changes after that will be charged accordingly.
Costs and Liabilities
You will be given a set of design costs and an Agreement notice to sign after reviewing all paperwork. Make sure you have asked all questions and verified all documents before signing the release form. Failure to understand your obligations and those of the designer could result in more costs on your final bill.
If you have any further questions, want to make changes or just want to cancel the job you MUST CONTACT THE DESIGNER IMMEDIATELY ! Failure to make proper notice of your intents could result in a higher fee of services, delay of completion or even a cancellation charge relative to the amount of work that had been completed prior to notice.
Overview • Requirements • Services • Samples